Last Updated: January 2025
At ContentRob ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ai content creation tool and management platform.
1. Information We Collect
1.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and profile details
- Content Data: Articles, videos, images, and other content you create or upload
- Billing Information: Payment details, billing address (processed securely through third-party payment processors)
- Communication Data: Customer support inquiries, feedback, and correspondence
- Integration Credentials: API keys and authentication tokens for third-party platforms (encrypted and stored securely)
1.2 Automatically Collected Information
When you use ContentRob, we automatically collect certain information:
- Usage Data: Features used, time spent, actions taken, and preferences
- Technical Data: IP address, browser type, device information, operating system
- Analytics Data: Page views, click patterns, and user interactions
- Cookies and Tracking: See our Cookie Policy for details
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: Provide, maintain, and improve our AI content generation services
- Account Management: Create and manage your account, process subscriptions
- Communication: Send service updates, security alerts, support messages, and newsletters (with your consent)
- Personalization: Customize your experience and provide relevant content recommendations
- Analytics: Analyze platform usage to enhance user experience and develop new features
- Security: Detect and prevent fraud, abuse, and security threats
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
- Business Operations: Conduct research, analytics, and business development
3. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- Secure Infrastructure: Data stored on secure cloud servers with regular backups
- Access Controls: Role-based access controls and authentication protocols
- Security Audits: Regular security assessments and penetration testing
- Data Retention: We retain your data for as long as your account is active or as needed to provide services
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share data with trusted third-party service providers who assist us in operating our platform:
- Cloud hosting and infrastructure providers
- Payment processors for billing and transactions
- Email and communication service providers
- Analytics and monitoring tools
- AI service providers (OpenAI, Anthropic, Groq) for content generation features
4.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw consent for data processing where applicable
- Object: Object to certain types of data processing
To exercise these rights, contact us at privacy@contentrob.com
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. For detailed information, see our Cookie Policy.
7. Third-Party Links and Integrations
Our platform may contain links to third-party websites and integrations with external services (Dev.to, Hashnode, etc.). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
8. Children's Privacy
ContentRob is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@contentrob.com.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States. We ensure adequate safeguards are in place to protect your data in accordance with applicable data protection laws (GDPR, CCPA, etc.).
10. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through our platform. The "Last Updated" date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: